Terms.

designwithsmiles S.L. • NIF B35234567 • C. Lomo de las Brujas, 9, 35220 Telde, Las Palmas de Gran Canaria, Spain

1. Parties

These Terms govern the relationship between designwithsmiles S.L. ("designwithsmiles", "we") and the client placing an order ("you"). By completing payment, you confirm acceptance of these Terms.

2. Services

designwithsmiles provides fixed-scope digital web design services as described on individual service pages. All services are delivered digitally. Services do not include ongoing hosting fees, domain registration, or third-party platform fees unless explicitly specified.

3. Orders and Payment

Full payment is required before work begins. Prices are in EUR. IGIC (7%) applies in the Canary Islands and is not included in displayed prices. A project brief template is sent within 1 business day of payment. The delivery timeline starts from receipt of the completed brief.

4. Delivery Timelines

Timelines are in business days (Monday to Friday, excluding Spanish national and Canarian public holidays) from receipt of your completed project brief. Brief delays caused by incomplete client information extend the delivery timeline accordingly.

5. Revision Policy

Two revision rounds are included for Island Tourism and Hospitality and Activity Booking projects. One revision round is included for all other services. The revision window is 5 business days from delivery. Changes exceeding agreed scope are quoted separately.

6. Intellectual Property

Full ownership of delivered work transfers to the client on receipt of final payment. designwithsmiles retains the right to display completed projects in its portfolio. Third-party assets remain subject to their original licence terms.

7. Refunds

See the Refund Policy page for full details. Chargebacks initiated without prior contact are handled according to Spanish consumer law.

8. Liability Limitation

designwithsmiles total liability for any project is limited to the amount paid for that project. We are not liable for indirect, consequential, or business losses arising from use of delivered work.

9. Governing Law

Spanish law governs these Terms. Disputes are subject to the courts of Las Palmas de Gran Canaria, Spain, unless EU mandatory consumer protection law requires otherwise.